1. Information We Collect
We collect personal and usage information to operate and improve the Recastable platform. This includes:
- Account Information: Name, email, password, and profile details.
- Content You Provide: Text, drafts, or materials you upload or input for processing or formatting within the Service.
- Payment Information: Processed securely by our payment partners (e.g., Stripe). We do not store full credit card details.
- Automatically Collected Data: IP address, browser/device information, pages visited, and interactions within the platform.
- Cookies & Tracking: We use cookies, local storage, and analytics tools to enhance and personalize the user experience.
2. How We Use Your Information
Your information is used to:
- Provide, maintain, and improve the Service.
- Process and format the content you submit.
- Communicate with you about updates, support, and billing.
- Manage subscriptions and process payments securely.
- Monitor for fraudulent or unauthorized activity.
- Comply with legal and regulatory obligations.
We do not sell personal information.
3. How Your Content Is Handled
Content you provide (ideas, drafts, notes, or other materials) is processed solely to deliver the Service’s core functionality, such as formatting, transforming, or organizing your text. Your content is not used to train external systems or shared with unrelated third parties.
You may delete your content at any time from your dashboard or request full account deletion.
4. Sharing of Information
We only share information with third parties when necessary to operate the Service:
- Hosting providers (e.g., AWS, Vercel).
- Payment processors (e.g., Stripe).
- Analytics and logging services.
- Email and authentication platforms.
We may also share information to comply with legal obligations or protect the safety and rights of users or the platform.
5. Data Retention
We retain personal data as long as your account is active or as needed to operate the Service. You may request deletion of your data at any time, subject to legal retention requirements.
6. Security
We use reasonable administrative, technical, and organizational measures to protect your information, including encrypted connections and secure credential handling. However, no system is completely secure.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data, or opt out of certain tracking tools. To exercise these rights, contact us at support@recastable.com.
8. Children’s Privacy
Recastable is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal information from minors.
9. International Data Transfers
Your information may be processed on servers located in the United States or other regions where our service providers operate. We take steps to comply with applicable international data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes occur, we may notify you by email or through the platform. Continued use of the Service after such changes means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@recastable.com.